Privacy Policy

Updated on April 11, 2025.

This document ("Privacy Policy") for tebs ("we", "our") details how and why we may collect, store, use, and/or share ("process") your information when you interact with our Services.

This includes instances when you browse our website at https://tebs.co/ or any of our websites linked to this Privacy Policy.

DO NOT SHARE ANY INFORMATION WITH US IF YOU DO NOT MEET THE FOLLOWING CRITERIA: (A) YOU MUST BE AT LEAST 18 YEARS OLD, AND (B) YOU MUST NOT BE A DIRECT OR INDIRECT COMPETITOR.

If you have questions or concerns, reviewing this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, we recommend not using our Services.

OVERVIEW OF INFORMATION COLLECTION

Personal Information You Share With Us

We collect personal information that you provide to us. This happens when you register for our Services, express interest in our products and Services, participate in activities, or contact us. The type of information we collect includes:

First and last name
Phone number
Email address
Mailing address
Username
Password
Contact preferences
Billing address
Gender
IP address
Date of birth

Social Media Login Information: You may register using your social media accounts, like Facebook or Twitter. For more details, please refer to the section “SOCIAL MEDIA LOGIN MANAGEMENT.”

It’s important to keep your personal information accurate and up to date.

Information Collected Automatically

This section explains what is collected automatically, how it’s used, and your rights regarding your data.

IP Addresses: We collect and store your IP address to fulfill regulatory and legal obligations. This data collection is essential to identify and mitigate fraudulent activity and ensure the security of our Services.

Use of Collected Data: The IP address data we collect is used strictly for security purposes, particularly to investigate and prevent fraudulent or illegal activities. This helps protect our Services and users from scams.

Data Sharing: Access to your IP address data is strictly limited and may only be provided to law enforcement upon receiving a valid police report or court order. In such cases, data may be shared with police, courts, or similar government entities as required by law.

Data Retention: In compliance with legal obligations, we retain collected IP address data for 2 years. This retention period is aligned with EU data traffic retention legislation aimed at supporting investigations of illegal activities.

Your Rights: Due to legal requirements governing the collection and storage of IP address data, users cannot access, correct, delete, or object to the retention of such data. This restriction directly stems from legal obligations for investigation and security purposes.

Approximate Location Data: We automatically collect approximate location data based on your connection location (e.g., “New York State, USA”, “Madrid, Spain” or “Lombardy, Italy”) to improve our Services. This non-sensitive information is not stored and is used only to enhance your experience. You may opt out by adjusting your device settings, which may affect Service functionality.

METHODS OF PROCESSING INFORMATION

Excluding the information we collect automatically, here is how we use the personal information you expressly provide:

Account Management: We use your information to help you create and access your account, and to keep it running smoothly.
Service Delivery: Your information helps us provide the Services you request.
User Support: We use your information to respond to your inquiries and resolve issues with our Services.
Administrative Information: We send you important updates about our Services, policy changes, and similar matters.
Order Management: We manage your orders, payments, returns, and exchanges using your information.
Feedback Requests: We may ask for your feedback on our Services using your information.
Marketing Messages: With your consent, we use your information to send promotional and marketing messages. You can opt out at any time. More details are in the "YOUR PRIVACY RIGHTS EXPLAINED" section below.
Targeted Advertising: With your consent, we personalize ads and content based on your information. You can opt out at any time. For more info, see our Cookie Notice.
Marketing Effectiveness: With your consent, we analyze your information to improve our marketing and promotions. You can opt out at any time. For more info, see our Cookie Notice.

LEGAL BASIS FOR PROCESSING INFORMATION

Residents of the EU or UK: Under the GDPR and UK GDPR, we have valid legal grounds to process your personal data. These include:

Consent: We use your information if you have given us permission for specific purposes. You can withdraw your consent at any time.
Contract Performance: We process your information to fulfill our contract with you, including providing services or responding to your requests before a contract.
Legitimate Interests: We may use your information for our legitimate business interests, such as sending special offers, showing personalized ads, supporting marketing activities, preventing fraud, or improving user experience. We ensure our interests do not override your rights and freedoms.
Legal Obligations: We use your information to comply with legal duties, such as cooperating with law enforcement or legal proceedings.
Vital Interests: We may process your information to protect someone’s life, such as in emergencies.

Residents of Canada: We use your information with your express or implied consent. You may withdraw consent at any time. In some cases, we may process your information without consent, such as:

When urgently needed and consent cannot be obtained quickly.
For fraud detection and investigation.
In business transactions under specific conditions.
In insurance claims or identifying individuals in emergencies.
When financial abuse is suspected.
When obtaining consent could affect data accuracy or availability, especially in legal investigations.
To comply with legal orders like subpoenas or court orders.
For journalistic, artistic, or literary purposes.
When the information is publicly available as defined by regulation.

SHARING PERSONAL INFORMATION

Here’s when and with whom we may share your information:

Business Transfers: If we go through a business change such as a merger, asset sale, financing, or acquisition, we may share or transfer your information to another company. You will be notified via email if this happens.
Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other related companies. We ensure they follow this privacy notice.
Business Partners: We may share your information with our business partners to offer specific products, Services, or promotions.

When using our Services, we may share your information with the following Business Partners:

Cloudflare (Cloudflare Inc.)

A traffic distribution service provided by Cloudflare Inc.

Personal Data Processed: Full name, Phone number, Email, Mailing address, Username, Password, Contact preferences, Billing address, Gender, Date of birth, IP address, Browsing history, Payment information, and Order details.
Processing Location: United States.
CCPA Categories: Identifiers, Commercial Information, Internet Activity or Other Similar Network Activity.
Legal Basis: Legitimate interest in ensuring our Services are secure, reliable, and efficient. Cloudflare supports us with firewalls and data storage, essential for high-quality service delivery.

Amazon Web Services (Amazon Web Services, Inc.)

Amazon Web Services (AWS) is a comprehensive and evolving cloud computing platform.

Personal Data Processed: Full name, Phone number, Email, Mailing address, Username, Password, Contact preferences, Billing address, Gender, Date of birth, IP address, Browsing history, Payment information, and Order details.
Processing Location: United States, Italy.
CCPA Categories: Identifiers, Commercial Information, Internet Activity or Other Similar Network Activity.
Legal Basis: Legitimate interest in using robust hosting services and data storage solutions. Essential for maintaining high performance, security, and reliability of our platform.

HubSpot (HubSpot, Inc.)

HubSpot is a CRM platform that provides tools for marketing, sales, customer service, and content management.

Personal Data Processed: Full name, Email, Phone number, Company name, Job title, Website activity, IP address, Device information, Location data, Contact preferences, and Interaction history with emails or forms.
Processing Location: Germany, Ireland.
CCPA Categories: Identifiers, Commercial Information, Internet Activity, Geolocation Data.
Legal Basis: Legitimate interest in managing customer relationships, optimizing marketing campaigns, and improving communication and service delivery.

Zoho PageSense (Zoho Corporation Pvt. Ltd.)

Zoho PageSense displays dynamic content and provides website analytics. This service offers tools for personalization, A/B testing, heatmaps, and funnel analysis. Notably, PageSense ensures privacy by not collecting personal data from site visitors. Cookie data used for experiments is not tied to IP addresses, prioritizing user anonymity and data protection.

Personal Data Processed: Anonymous Usage Data.
Processing Location: United States.
CCPA Categories: Internet Activity or other similar network activity (excluding personal identifiers).
Legal Basis: We do not share personal data.

Payment Services (PayPal Inc., Stripe Technology Europe Ltd)

Payment services that facilitate secure online transactions.

Personal Data Processed: Name and contact details (e.g., email, phone, address), Payment information (e.g., credit or debit card details), Transaction history, IP address and device info, and Location data.
Processing Location: United States.
CCPA Categories: Identifiers, Commercial Information, Financial Data, Transaction Information, Internet Activity or Similar Network Activity.
Legal Basis: Legitimate interest in facilitating secure and efficient transactions. Essential for smooth payment processing and enhancing checkout experience.

Feedback Service (Trustpilot Group plc)

Trustpilot is a consumer review website hosting company reviews globally. It provides a platform for customers to leave feedback about their experiences, helping others make informed decisions.

Personal Data Processed: Email address.
Processing Location: Denmark.
CCPA Categories: Identifiers.
Legal Basis: Legitimate interest in obtaining unbiased customer feedback. This is essential for ensuring fair reviews and continuous improvement.

Google Services (Google Analytics 4 and Google Tag Manager by Google Ireland Limited)

Google Analytics 4 is a statistical analysis service provided by Google Ireland Limited. Google Tag Manager is a tag management system.

Personal Data Processed: Usage Data; IP Address; Tracking Tools.
Processing Location: Ireland.
CCPA Categories: Identifiers, Internet Activity.
Legal Basis: Explicit consent is required for performance cookies to share personal data.

Google reCAPTCHA (Google Ireland Limited)

Google reCAPTCHA is a service used to protect websites from spam and abuse.

Personal Data Processed: Usage Data; IP Address; Tracking Tools.
Processing Location: Ireland.
CCPA Categories: Identifiers, Internet Activity.
Legal Basis: Legitimate interest in preventing spam and abuse on our site. Essential for protecting our website and enhancing user safety.

EU Advertising and Remarketing Services

Includes: Google Ads Remarketing, Google Analytics Remarketing by Google Ireland Limited.

Targeted advertising based on user interactions.

Personal Data Processed: Cookies, Usage Data.
Processing Location: Ireland.
CCPA Categories: Identifiers, Internet Activity, Geolocation Data.
Legal Basis: Explicit consent required for advertising cookies to share personal data.

US Advertising and Remarketing Services

Includes: LinkedIn Website Retargeting by LinkedIn Corporation, Meta Custom Audience and Meta Ads Remarketing by Meta Platforms, Inc.

Targeted advertising based on user interactions.

Personal Data Processed: Cookies, Usage Data.
Processing Location: United States.
CCPA Categories: Identifiers, Internet Activity, Geolocation Data.
Legal Basis: Explicit consent required for advertising cookies to share personal data.

USE OF COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as web beacons and pixels) to collect or store information. You can find more details about how we use these technologies and how to reject certain cookies in our Cookie Notice.

SOCIAL MEDIA LOGIN MANAGEMENT

Our Services allow you to register and log in using social media accounts (like Facebook or Twitter). When you do so, we obtain some profile information. This usually includes your name, email address, friends list, and profile picture, along with other publicly available information.

We use this information as described in this privacy notice or as clearly explained within the Services. Keep in mind, we do not control how your social media provider uses your personal data. We recommend checking their privacy notice to understand their data practices and manage your privacy settings.

INTERNATIONAL TRANSFER OF INFORMATION

Our servers are located in the EU. Your information may be transferred to, stored in, or processed in the EU, the United States, or other countries. This includes countries where we share your information (as listed in the section "SHARING PERSONAL INFORMATION").

For individuals in the European Economic Area (EEA), the United Kingdom, or Switzerland, please note that these countries may not have the same level of data protection laws as your home country. Nonetheless, we are committed to protecting your personal information as outlined in this privacy notice and in accordance with the law.

DATA RETENTION PERIOD

We retain your personal information only for as long as necessary for the purposes outlined in this notice, or for longer if required by law (e.g., for tax, accounting, or other legal reasons). We will not keep your information longer than the period you have an account with us.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not possible immediately (e.g., stored in backups), we will securely store and isolate it from further processing until deletion is feasible.

DATA SECURITY MEASURES

We have implemented reasonable technical and organizational security measures to protect your personal information. However, we cannot guarantee that your information will be completely safe from hackers or security breaches. While we do our best, transmission of personal information to and from our Services is at your own risk. You should only access our Services in a secure environment.

CHILDREN'S DATA COLLECTION

We do not knowingly collect or market to children under 18 years of age. By using our Services, you confirm that you are at least 18 years old or are the parent or legal guardian of a minor using our Services. If we learn that we have collected personal information from users under 18, we will deactivate the account and promptly delete such data from our records. If you become aware that we may have collected data from children under 18, please contact us at .

YOUR PRIVACY RIGHTS EXPLAINED

In regions like the EEA, UK, Switzerland, and Canada, you have data protection rights. These may include:

Accessing and obtaining a copy of your personal information.
Requesting correction or deletion of your information.
Restricting how we process your information.
The right to data portability, if applicable.
Not being subject to decisions based solely on automated processing.
In some cases, objecting to how we use your information.

To exercise these rights, contact us as described in the section “CONTACTING US ABOUT THIS NOTICE.”

Residents of the EEA or UK: If you believe we are processing your information unlawfully, you can file a complaint with your local data protection authority.

Swiss Residents: You can contact the Federal Data Protection and Information Commissioner (FDPIC).

Withdrawing Consent: You can withdraw your consent to use your information at any time. This will not affect processing that occurred before the withdrawal. Contact us as described above to withdraw or update preferences.

Marketing Opt-Out: Unsubscribe from marketing messages at any time by replying "STOP" or "UNSUBSCRIBE" to SMS messages or by contacting us as described above. We may still send you service-related messages.

Account Information:

To review or change your account information, contact us or log into your account settings.
If you want to close your account, contact us. We will deactivate or delete your account, but may retain some information to prevent fraud, resolve issues, enforce our terms, or comply with legal obligations.

Cookies and Similar Technologies:

You can set your browser to reject or remove cookies. This may impact functionality of our Services. For more info, see our Cookie Notice.

For questions or comments about your privacy rights, email us at .

“DO NOT TRACK” FEATURE POLICY

Most web browsers, some mobile operating systems, and applications include a “Do Not Track” (“DNT”) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals or any other similar mechanism. If a standard for online tracking is adopted in the future, we will update our privacy notice accordingly.

PRIVACY RIGHTS FOR UNITED STATES RESIDENTS

Categories of Personal Information Collected in the Last 12 Months:

A. Identifiers: Such as name, contact details, IP address, email, and account name.
B. Protected Classification Characteristics: Gender and date of birth.
C. Commercial Information: Transaction and payment details.
D. Biometric Information: We do not collect fingerprint or voiceprint data.
E. Internet Activity: We do not collect browsing history or behavior.
F. Geolocation Data: We do not collect device location data.
G. Audio/Visual Information: We do not collect images, audio, or video recordings.
H. Professional Information: We do not collect employment-related data.
I. Education Information: We do not collect student records.
J. Inferences: We do not derive inferences from collected information.
K. Sensitive Personal Information: We do not collect sensitive personal data.

Use and Sharing of Personal Information:

How we use your information is detailed in “METHODS OF PROCESSING INFORMATION.”
We share personal information with service providers under a written contract.
Your personal information is used for our business purposes, such as internal research. This is not considered “selling” your data.
We have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes in the past 12 months. We do not anticipate selling or sharing personal information of website visitors, users, or consumers in the future.

SPECIFIC PRIVACY RIGHTS IN OTHER REGIONS

Australia and New Zealand:

We comply with Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020.
This notice explains what personal information we collect, from where, for what purposes, and who else may receive it.
If you choose not to provide required personal information, it may affect our ability to provide services, respond to inquiries, manage your account, or verify your identity.
You may request access or correction of your personal data by contacting us as noted in the “REVIEW, UPDATE, OR DELETE YOUR DATA” section.
If you believe we are processing your data unlawfully, you can file a complaint with the Australian Information Commissioner or the New Zealand Privacy Commissioner.

UPDATES TO THIS NOTICE

We may update this privacy notice as needed. The new version will become effective as soon as it is accessible and will be marked with an updated “Revised” date. We recommend reviewing this notice frequently to stay informed about how we protect your information.

CONTACTING US ABOUT THIS NOTICE

If you have questions or comments about this notice, you can contact our Data Protection Officer (DPO), Alberto Fontana, by email at . Alternatively, you may write to us at:

tebs by Alberto Fontana,
via Giuseppe Govone 66,
20155 Milan, Italy

For residents of the EEA or Switzerland, we are the “data controller” of your personal information. Our designated representative in the EEA and Switzerland is Alberto Fontana. You can contact them about our information processing by email at or by mail at: